Siriusware Requests

Use this form to create new or modify existing Siriusware items, to extend or close existing items or to create or end promotions.

Urgent Requests

Any issues with mission critical Siriusware functions should be reported directly to the IT Department Help Desk. Functions are mission critical if they are necessary for the sale of existing tickets, memberships or tours online or on-site.

Available Request Types

Ticket Items

  • Create new tickets
  • Change ticket text
  • Request price changes
  • Open new dates for existing ticket types
  • Produce barcodes
  • Create new promotions
  • End existing promotions

Membership Items

  • Create a new membership level
  • Request price changes
  • Special events
  • Membership promotion
  • Report e-commerce bug

Tours and Experiences

  • Create new tours
  • Request price changes
  • Open new dates for existing tours
  • End existing tours
  • Rename tours

Education Programs

  • Create a new Education program
  • Request price changes
  • Add new dates for an existing Education Program